General Questions
Who do I contact if I have any issues or questions?
You can contact the Customer Service Department at 516-581-9354 or email us at service@crowncleaningllc.com. Someone will respond to you immediately.
When are you open?
We are open every day 9am - 5pm.
What if I'm not there to let the cleaning person in?
Not a problem! Just leave us detailed entry instructions when you schedule your appointment online so we know how to gain access to your home. Your home will be secured when the cleaning tech completes the service.
Do I have to be home while you clean?
You do not have to be home as long as your cleaner has proper directions for entering and exiting your home. Please input these instructions when booking your appointment.
Will the same cleaner or maid show up for all my appointments?
If you're happy with the cleaner that provided you service, we're happy to send them to all of your appointments. You just have to contact us to let us know and we'll make it happen!
Can I book a cleaning over the phone?
Yes, absolutely! Give us a call at 516-581-9354 and we will schedule your cleaning.
How do I schedule a cleaning?
Simply click select the book now option on the home page of this website and complete the form. It shouldn't take more than 60 seconds and we'll contact you to confirm your appointment that same day!
Where do you service?
We serve all of Long Island (Nassau & Suffolk County).